Last updated: 19.12.2025
At FinanceHero.net (“FinanceHero”, “we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services.
1. Who We Are
FinanceHero.net is an informational platform focused on personal finance, money management, and financial literacy.
We also provide users with optional access to survey and market research opportunities.
FinanceHero acts as the data controller for personal data collected through this website.
2. Personal Data We Collect
We may collect the following categories of personal data:
2.1 Information You Provide
- name or username
- email address
- demographic information (e.g. age range, country, gender - where relevant for surveys)
- account registration details
- communications sent to us
2.2 Survey-Related Information
If you choose to participate in surveys, we may collect:
- responses to survey questions
- qualification or screening information
- participation status and reward eligibility
Survey participation is always voluntary.
2.3 Automatically Collected Information
When you use our site, we may collect:
- IP address
- device and browser information
- general usage and interaction data
(This data is handled separately from cookie-specific technologies, which are described in our Cookie Policy.)
3. How We Use Your Data
We process personal data for the following purposes:
- to provide and operate the website
- to deliver educational and informational content
- to manage user accounts
- to invite users to relevant survey opportunities
- to administer survey participation and rewards (if applicable)
- to communicate with users
- to improve site functionality and user experience
- to comply with legal obligations
We do not sell personal data.
4. Legal Basis for Processing (GDPR)
We process personal data based on one or more of the following legal grounds:
- Consent - e.g. when signing up for surveys or communications
- Contract - where processing is necessary to provide requested services
- Legitimate interest - such as operating and improving the website
- Legal obligation - where required by law
You may withdraw consent at any time.
5. Survey Partners & Third Parties
Some surveys may be provided by third-party research partners.
In such cases:
- only relevant and necessary data is shared;
- partners are contractually required to comply with applicable data protection laws;
- partners may act as independent data controllers for their own processing.
FinanceHero is not responsible for the privacy practices of third-party survey providers.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy.
Accounts that remain inactive for six (6) consecutive months may be closed, after which associated personal data may be deleted or anonymised, unless retention is required by law.
7. Your Rights Under GDPR
If you are located in the EU/EEA, you have the right to:
- access your personal data
- request correction of inaccurate data
- request deletion (“right to be forgotten”)
- restrict or object to processing
- request data portability
- withdraw consent at any time
- lodge a complaint with a data protection authority
You may exercise your rights by contacting us.
8. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.
However, no system can be guaranteed to be 100% secure.
9. International Data Transfers
If personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.
10. Children’s Privacy
FinanceHero.net is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
Continued use of the website constitutes acceptance of the updated policy.
12. Contact Information
If you have questions about this Privacy Policy or how we handle personal data, please contact:
Email: support@financehero.net
Website: https://financehero.net